New Years is a time for many people to evaluate where they
are, where they want to and what they need to change in their day-to-day lives.
For leaders, whether they are supervisors, managers, mid-level executives or senior
executives in any field, being more effective is the key to success – for
themselves and their organization. The
New Year is a good time to evaluate what leadership skills and traits are
working and which ones are inhibiting success.
Here are ten of them for your consideration.
Start
By learning at least ten facts about each of your “direct
reporting” employees. Take time to know
more about them, and their lives in and out of the work place makes them more
human and builds respect and rapport between the two of you.
Stop
Micromanaging the daily activities of your employees at any
level in the organization. Micromanaging
decreases productivity, creativity and motivation. If you give them clear objectives and then
monitor their attainment of those objectives on a periodic basis, most
employees perform at higher levels.
Start
Having a direct face-to-face conversation with your people
at all levels in the organization about what is and – more importantly – what
is not working. The key here is to
listen rather than to talk. But asking
lots of questions is good. While you may
not act on every point, issue or idea, it is important to gain a more a front
line perspective of what is going on in the organization.
Stop
Putting off writing and giving performance appraisals to
your direct report employees at the last minute. Most managers at any level make this
mistake. As a leader of people, continuous
feedback which culminates in the comprehensive and thorough performance
appraisal is essential.
Start
Being more candid about all feedback. Do not say something is good if it is
mediocre. Do not say something is
adequate if it is poor. Whether it is a
product, a presentation, a report, an advertisement or a strategy, being more
honest and candid is the right thing to do for yourself and for your
organization. Far too many people are
generous with praise and accept substandard work.
Stop
Interacting with people by email. Face-to-face is ideal. If not face-to-face then over the
telephone. The last resort should be by
e-mail. Too many managers at all levels
hide behind e-mail rather than dealing directly with their peers, bosses,
employees or even customers. There is nothing
like the personal touch for a leader.
Start
Encouraging your people to get more training and education. The natural instinct is to say “no”. You cannot afford for them to be away from
the office. But more training and
education will make them more effective, more creative and more valuable when
they are at work. Invest in your people.
Stop
That fake “rah-rah” program of the month type
initiatives. They waste everyone’s time,
energy and the organization’s budget.
Understand your vision, your mission and your values. Ensure your objectives and clearly and
quantified. Then focus on getting your
time energized about what needs to be done to meet those objectives.
Start
Being a real “coach” by making sure that you communication
the goals and objectives clearly. You
should be able to ask any member of your team about their objectives and you
should get a clear and concise response including where they stand relative to
achieving them to-date. If they cannot
to this, then you have not been clear enough about their objectives.
Stop
Accepting recognition for yourself. Direct all recognition to your people. The soldiers on the front lines deserve the
medals. Not the pencil pushers behind
the desks at Headquarters. When
something good happens, make sure the right person gets recognized – and
promptly.
Being a “boss” is not easy.
It is really about being a leader – not a manager – regardless of the
title. To be a more effective leader in
the New Year, starting and stopping the behaviors and actions outlined above
will provide a good new beginning.